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Smartphone Experts Retractable Sync & Charge Cable for Centro, Treo

Other Treo 800w accessories by Smartphone Experts
Please note: This product is not compatible with your selected device (Treo 800w).
Return to Smartphone Experts Retractable Sync & Charge Cable

User Reviews

Score 3.3Score 3.3Score 3.3Score 3.3Score 3.3
69 total ratings
29% rated Score 5/5Score 5/5Score 5/5Score 5/5Score 5/5
19% rated Score 4/5Score 4/5Score 4/5Score 4/5
23% rated Score 3/5Score 3/5Score 3/5
16% rated Score 2/5Score 2/5
13% rated Score 1/5
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StarStarStarStarStar Great addition
User: Janice Wright, Nov 10, 2006
Pros: Small and compact
Cons: cord can become tangled
This is a good choice for a second charger/sync. I can use this one at home with my laptop and use the original cords at the office. It is also a great price.
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StarStarStarStarStar Must-have accessory
User: Terry Harvey, Jan 14, 2007
Pros: Light, tangle-free, way better than OEM cable, disconnects easily.
Cons: Not specific to 680
Takes way less space than the clunky OEM synch cable, this is definitely a travel essential. I can ditch the OEM cable & charger. And buy a few more for the office, home, travel case.

One issue that applies to this and all similar products is that the connector is universal and doesn't fully leverage the advances in the 680. Product description needs to be updated. The OEM cable will trickle-charge the Treo 680 from discharged to 100% from a powered USB 2.0 port (that's all I have used so far). The connector for the Treo end of the the retractable cable doesn't need the power adaptor as far as I can tell, they could make it even more compact by removing that. The 680 OEM adaptor only has 4 prongs, but this product has all 13 prongs which are apparently not required for the 680. When my battery was fully discharged though, the OEM sync/charge cable wouldn't charge it, but no problem if there was a tiny bit of charge left. This cable did recharge (in about 4 hours!), and it works fine syncing from my docking station USB port which the OEM doesn't seem to do.

With battery life as cr*ppy as the 680's this is an important issue. I'd rather not carry more batteries & chargers than I absolutely have to!
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StarStarStarStarStar works well, retractable design broke
User: betagreg x, Aug 15, 2007
works as advertised, though the retractable quality broke after 8 months of use (difficult to say how many thousand retractions). Still usable, though the portable nature has been compromised
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StarStarStarStarStar Worked great, for a while...
User: Someone Anonymous, Aug 26, 2007
Pros: Slick design, decent craftsmanship, great idea
Cons: "paint" flaked off, connection stopped working properly
Right off I noticed the physical connection wasnt as sturdy as the stock Treo cable, but I thought nothing more of it. This thing worked great for the first month or so I had it. Shortly thereafter, though, it became increasingly difficult to get this cable to hotsync - I found myself having to hold the connector firmly in the bottom of my Treo. Well, as annoying as that was, it simply got worse and worse. No less than fifteen minutes ago, I simply gave up after about the tenth time trying to get it to work. I grabbed my old box, took out the stock cable, and snapped it in (to a satisfying "CLICK"). It worked right off.

Now, dont get me wrong, this thing worked pretty well when it was playing nice, but that only lasted so long. Im still going to keep it, as it still powers the Treo just fine (making it fantastic for keeping the Palm alive on road trips). The craftsmanship is decent at best, and I noticed the "paint" (some sort of also-black rubberized coating? I dunno) started flaking off around the edges, and is now about 30 gone.

Overall, its decent, for a while. If you want something to keep your Treo charged on a road trip, thisll do it (along with the 12VDC-USB adapter), but if thats all youre looking for, theres better products out there.
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StarStarStarStarStar Great charger, but out of sync
User: Janet Wright, Apr 23, 2008
Pros: works well as a charger
Cons: have never gotten sync to work
Although this is a great little doodad to take with you (it takes almost no room in the laptop case) and I continuously use it to charge my Treo700p, I have never gotten it to work as a sync cable. So on long trips I still need to bring that big cumbersome cord, but for a weekend, I just move anything I may need, like travel plans, checklists, etc) to my Yahoo online folder and access it that way. I also use the wireless sync at times, but I sure wish this worked the way it was advertised.
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StarStarStarStarStar charge no sync
User: Alan Swift, Oct 10, 2007
Dear Andrew,



I wanted to let you know the experiences I had with the Smartphone Expert’s retractable recharge/sync cable. After your recommendation I bought one of these prior to a recent trip to Southern Africa. At home it worked the one time I tried it – probably should had tried it more but I figured hey – it is a cable, what can go wrong?



Anyway I got to Africa and went to sync my unlocked 750 with no luck. It would charge OK but nothing else. I tried all the fixes to no avail and over a few days frustrated I gave up.



Just to let you know I use my laptop/Treo to down load directions to various places I go once I get there and figure out my itinerary. This time having neither backup cable nor access to a printer I had to depend on the old fashion way (hand written) Kind of sucked.



Anyway since I have been home I have tried time and time again to sync my Treo with it with no luck. I use the factory cable and it kicks right in to active sync.



The trip was not ruined but I learned a valuable lesson – never try new stuff despite recommendations - when you are far from home.



Anyway I thought you might like an alterative viewpoint on one of the products you support,



Alan Swift

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StarStarStarStarStar Charges the phone but does not synch data
User: Beto G, Jan 29, 2009
Pros: Good concept and compact.
Cons: Does not sych data.
I got this cable for a Verizon Palm Centro. It charges the phone, but it fails to connect with the computer for a synchronization of data. I did a soft reset of the phone and rebooted the PC without luck.
In the past I used a similar product from the Seido brand for a Treo 650 I used to own, and it worked great every time. I bought this cable thinking that I was saving a couple of bucks, but the results were disappointing.
I will send it back and will get the Seido brand instead.
Thank you for your time.
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