I bought a Mobile 2, which looked like a good combination of features, and then spent an extremely frustrating month trying to (a) get any documentation for it [it shipped -- direct from Garmin -- with no instructions at all, and the manual that was supposed to be on the web was in fact impossible to get; also, the "unlock code" for the software that is needed to register the product, so as to get warranty service, was not provided] and (b) to get it to work. The navigation worked all right (though it's not as good as TomTom, I'm afraid), but I could never get the hands-free phone feature to work. Without the documentation, it took me a while to discover the pairing code (1234) needed to get a bluetooth connection, but even after I got ti to pair happily, there was no audio on incoming or outgoing calls. After a considerable amount of frustration with Garmin Tech support, I finally got them to tell me that "the problem that [I was] experiencing is something that we know about but cannot fix at this time." I sent it back to them -- after an argument with the returns department, who wanted to tell me that they don't accept returns after 30 days. After having to pay the shipping charges myself for the return, I am told it will take them at least 6 weeks to actually process a refund of what I paid for it (but again, not including shipping). Funny, it didn't take them that long to process my payment in the first place.
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